Flipkart — Asking for id proof for replacement of the product

Website: Flipkar.com

Order ID - OD[protected]

I have ordered a product and I'm having issues with it... so I asked for a replacement

Now for the replacement of product, they want me to share picture of my Adhaar card for so called verification.

I do not understand what kind of verification they are referring to?

If I had ordered the product, it is me who is returning it. For What, the verification is needed.

Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart with my full consent ? Is it right to capture personal details of customers?

How can I share my my id proof with you? And that's also with my full consent that you can use it freely anywhere... with any third party

You are just a e-commerce site how can you ask for id proofs... there is no rule like this

It's also against my privacy
Sorry but I cannot share my id proof

Please kindly replace my duopods, I'm an old Costumer of Flipkart

Asking for personal id proofs... just for replacing item.. It is not good from any side... I can't give my id... it's against my privacy

Kindly, please replace/refund my item