[Resolved]  Flipkart — Complaint about pay later emi option given by flipkart with idfc first bank

Here is the concern below -

On september of 2020, flipkart has given the offer of paylater EMI option. So i had opted for that option and had bought a mobile worth rupees 14999 for which i had to pay 1433/- per month for a year 12 months which i have been paying till now. I am attaching the invoice of that product as well.

I have been continuously paying 1433/- every month till now and will have the last installment on august only. My order id was OD[protected] with the product name is realme 6 comet blue. You can check on the invoice and also the confirmation from flipkart that i have paid all every month.sharing screenshots of their mails.

I had checked my credit report recently and found that there is an account showing the written off and charged off and that was the same account. Because flipkart had an sponsor of IDFC first bank for that paylater EMI option. I will be sharing flipkart's monthly bill for every month and paying all on time mails as well from flipkart only.

However, it is not reflecting with the bank's details. I never had the information that flipkart had sponsored with IDFC first bank.

It is reflecting only first payment and all the other months i have proof that i have paid it to flipkart, because i have availed that offer of flipkart, please confirm with both of them.

I have called flipkart and IDFC bank many times, they are not resolving my concern. Sir, please help me on this. I am not able to get loans or anything, i have less salary as well sir. I have paid all the dues now and still now the account has been reflected with written off on my credit report.
Please resolve, i have attached the last payment which i made.
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Sep 23, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2021
Flipkart Customer Care's response
We will revert on it.
 
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