[Resolved]  Flipkart — Date change many time of delivery

Address: i think,delhi

Good after noon sir/ma'am,

Date=20/06/2020

My name is dainy chaudhary.

I want to say that "i had ordered a product which is realme 6 (Comet
White, 64 gb, order id - od[protected] purchase by seller vision star on 20 march 2020".
Delivery date of that product was 25 march 2020 because of covid19 delivery.
Date had been postponed after that customer care said to me please wait some day i said okey fine after it he gave me date of delivery 15 may 2020, 30 may 2020, 6 june 2020 many more which i forgot which i remember i have shared, on 6 june product was not deliver, flipkard did not give me any information of delay product on 6 june, i called customer care on 6 june at evening he say to e please wait for 7 pm, i wait but no any information after 7 pm, next day 7 june i called flipkard care, he said to me please wait for 11th june in the evening i got a email in that email mention that team will contect you on on 1 pm after it no response, after it i contact customer care he said to me please wait for 24 hour, i did no response again i contact he said to me please wait for 24 to 48 hours, i did, no response in 48 hours, after 72 after he said to me please wait till 23 june "i said okay fine".

I have called, email, online chat. I think, i had been called 150+ in every call i have talk around 1 hour also on chat, and 20+email.in every call he said please wait, how long i wait already i wait around 3 months march to june and june month going to complete in every call he gave me only comfort and wrong commitment. Many time delivery date had been changed after it i wait and sometime he said your delivery will done in 2 days, some he say wait till today 7 pm, i can understand the condition of india but after it from 1 may service was resumed after 1 may no response about my product, 2 months is going complete service progress, still he is telling to me wait, how much i wait please do something, that product is very important for me, think you can understand mobile phone how much important.
Sometime he said you can cancel your order if i want this then why i wait 3 months that much long time it is not good.
If you response and take action on my this complete i will very thankfull of you and flipkard please do some thing, i request you.
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Aug 8, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi, We're sorry about the cancellation of your order. We were trying to sort this out with the courier service provider. However, we see that the order was canceled by the seller as the bulk order.If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding.
 
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