[Resolved]  Flipkart — DEFAULT MOTO G 2nd GEN HANDSET

Address:Mumbai City, Maharashtra

FLIPKART vs The COMMAN MAN <<<>>>>>> "Common Man is an as for flipkart" (PLEASE PEOPLE ALL AROUND THE GLOBE SPEND SOME QUALITY TIME WITH YOUR LOVED ONES BY GOING OUT SEE AND BUY THE PRODUCTS FROM A PROPER SOURCE THEN THESE ONLINE DEVILS... THE MOBILE WAS AN GIFT FOR A 12 YR OLD CHILD<<< SPOILT HIS BIRTHDAY BY DELIVERING A DEFAULT MOBILE <<<>>> THANK YOU FLIPKART FOR DOING SOMETHING SO GREAT DAT ALSO TO A CHILD... Thank you again I have received a default MOTO G 2nd GEN from flipkart I called the respective customer care number requesting for help agent say definitely sir i will help you, gave me a time and date, but the technical team calls up after the given time, ( OFF COURSE I DONT HAVE THE TIME IN THE WORLD TO WASTE BEHIND ONE CAL ) I further cal cust service again tel them i missed your cal even told them to call on an alternative number and not any other number i have stated than, and requested to contact at a certain time as i have to work as well, STILL FLIPKART BEHAVES OVER-SMART AND CONTACTS THE OTHER NUMBER THAN I HAVE PROVIDED, dey say sir we have raised your request to the TECH TEAM they will get in touch with you NO CALL NO SHOW AGAIN, I again cal them they say this time you wil receive a cal this evening for sure take my word, again the agents words are all BALLS, NO CALL NO SHOW ( ITS A SATURDAY NOW ), SATURDAY EVENING i call them they say you wil receive a cal tomorrow which is a SUNDAY, WAITED LIKE A DUMB [censored] the whole day, didnt receive a call, Later in the evening i call again they say that the TECH TEAM is closed on a sunday, WAT A WEEKEND I HAD... THE previous agent said they wil call on a Sunday, **********LIARS... I HAVE NOW LOST MY MIND... BEEP IRRITATED... ON A MONDAY I request the cust service agent to CONNECT ME TO THE TECHNICAL TEAM... Yes sir right away i will transfer your call, I DOUBLE CONFIRM are you transfering my call to the TECH TEAM, , ... very confidently YES SIR, I WAIT FOR TEN MINUTES was transfered to a RINGTONE im getting FRIED NOW... FROM FRIDAY not a single agent out of the 5 agents ( Jaya, Ali, Epen, Rohit) i have spoke has transfered my cal as they cant do it... ( im like fine) as for the SAD PROCEDURES FOLLOWED BY FLIPKART... (VERY SAD)... NOW POONAM the agent was an LIAR for transferring my cal TO THE tech team as that is not allowed by FLIPKART... LIARS LIARS LIARS... NOW on sunday evening sir you wil receive a cal on monday for SURE by 12.30 no cal I even wanted to speak to the floor supervisor they said there are no SUPERVISORS ON THE FLOOR CURRENTLY, ( I HAVE SPENT * YEARS IN A CALL CENTER AND NEVER THERE WAS NO ONE LEFT WITHOUT A SUPERVISOR OR AN HEAD ADVISOR ON THE FLOOR ) and now its 7.30 pm... im [censored] wasting my time drafting this email... on a monday and no cal til now... wat the [censored] I AM SUPPOSED TO DO... LEAVE MY JOB AND WAIT FOR FLIPKART TO CONTACT ME... DATS WHAT FLIPKART WANTS I GUESS...
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Aug 14, 2020
Complaint marked as Resolved 
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I understand what you went through, its difficult to understand why the compliants are rising against a well known online giant like flipkart, i hope u get a replacement of the phone as soon as possible. flipkart needs to get thier acts and facts correct if they want to stay in competition, but certainly these silly complaints are not helping thier cause.

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