[Resolved]  Flipkart — Delay or Non Delivery of Order Number - OD[protected]

Hello Team, I am Jishnu Prasad H R, I had placed an order for Apple MacBook Pro from Flipkart on 25th August 2021 by 11:41 AM. Since the order value was more than 2 Lakhs I was asked to upload my PAN Card. I had done that on 25th August 2021 by 1:15 PM. Then I had received a call from Flipkart asking me to wait for 24 to 48 hours to verify my PAN Card and approve my order. It’s been 84 hours and till now they are just asking me more and more time to deliver the products. Now since I have already bought the product from another site I have raised the cancellation request and they aren’t replying properly for that too. I was given a Incident number on 25th saying that the issue will resolved by 28th August by 7:30 PM but yesterday by 7:46 PM I received a message again asking me to wait till 2nd September as the old issue/complaint wasn’t sent to the relevant team to take the action. Now they are just asking me more and more time and they are just delaying to cancel the product also. Kindly help me.