[Resolved] Flipkart — Delayed order and finally cancelled.

srikanth kedar

Jun 9, 2021

Address: Flipkart, Bengaluru

I ordered a perfume on flipkart on 27th may and it was promised to be delivered by 5th june. I waited till 6th june and contacted helpline to which i got information that product will be delivered before 10th but we will try for early delivery. I requested them that this is a gift to a friend who is leaving city soon so please do the needful.

I've been following up everyday since then and even today i called them and they promised to deliver it by 10th. Now suddenly they cancelled order and just refunded amount, wasting 14 days of my time. I could have bought this item from another place instead, if i was informed about this earlier. Now all my time is wasted. I agree due to covid deliveries may get delayed by a day or two but making customers wait for days and finally cancelling the product is not acceptable.

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Aug 26, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 09, 2021

Updated by srikanth kedar In addition, they are trying to manipulate the mistake from your logistics end to our end. I've been following up everyday and how come you sent a mail stating we are not responding.

Verified Support

Jun 21, 2021

Flipkart Customer Care's response Hi,
Order ID: OD[protected]
We are sorry to let you know that your order for the product 'SKINN by TITAN Nude - Single Pack Eau de Parfum - 20 m' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 09 Jun 21 and it should be reflecting in your account by now. Your kind understanding is appreciated.