Flipkart — Delaying pick up and delivery for replacement product for about one month

Address: Bangaluru

Website: [email protected]

Respected sir,
My name is Thasneem banu.I ordered butterfly glass top 3 burner gas stove in filpkart and it was delivered on 9aug 2021. In that gas stove (gas is leaking) when I checked... So I returned for replacement on 9aug2021 itself. Your flipkart also approved replacement in same day. The pick up and delivery date was given for me is 12aug2021. But no person will came for pick up and delivery. So I called flipkart customer care I gave complaint.. Again they given date on 15aug2021 for pick up and delivery. In that given date also no person will came for pick up and delivery. Again I raised complaint on customer care they postponed my pick up and delivery date on 19aug20201.In that date also no will came. Again I raised complaint daily for last 10 days.The concern team call me back for about 6 to 7 times in a last 10 days they given promising date for about 6 to 7 times. But still my problem not yet solved. Because of your bad service. Daily I called customer care for my updates they extending the pick up and delivery date only. But my problem not solved. I already waited for so many days so I can't wait any more. I[censored] continue like this I going to give police complaint against you about this issues. Please solve my problem as soon as possible or pick up the defected product and give me the refund for delaying so many days. Order ID OD[protected]. Thank you.