[Resolved]  Flipkart — Delivery boy overcharging the cost

Address: Wapung Shnong, Khliehriat, East jaintia hills, meghalaya 793160

Hello flipkart, i am to inform you that i have placed an order on flipkart on dated-sunday, 5th Dec 2021 with following details :-
order ID : OD[protected]
Selling Price of Item = Rs. 499
Shipping fee = Rs. 81
Total cost of Item including shipping charge = Rs. 580
Paid on dated 5th Dec 2021 in advance = Rs. 50
NET PAYABLE AMOUNT (to pay with Cash on Delivery) = Rs.530

The delivery is attempted today evening, Wednesday, 15th Dec 2021, by Sanio Lytan ([protected])
The problem is, on collecting the order *The delivery boy asked me to pay Rs.20 extra, for his delivery service, even though after paying Rs.81 for shipping fee, and it is clearly mentioned on the Flipkart app/website that the payable amount is Rs.530 but he insisted me to pay Rs.550 instead.
and he told me to go and collect it from flipkart office instead...

I just want to clarify, that if this is how big Entrusted Company like Flipkart run the company by overcharging the Customer over the Net/actual cost of Products, then im sorry i cant order anymore from you. i have been ordering since 2015-16 from flipkart. this is the first time experience a delivery boy overcharging me.

please respond.
here's my email.

[protected]@gmail.com

thank you.
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Nov 14, 2023
Complaint marked as Resolved 
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Flipkart customer support has been notified about the posted complaint.
 
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