Flipkart — Delivery service related

I Want to file a consumer harrasment case. Plz review attached two screenshot and see the details of order date, delivery date and again postponed delivery date, you can estimate how you are doing your business and how you are treating your valuable customers. You don't want to get deliver the ordered items to customers and you want customer should cancel the items by itself due to latency in delivery. Customer service is also very pathetic and no one want to resolve this query. I ordered my mobile on 26 Jan and today is 8 Feb means 13 days are already over and there is no information where is my product. Also I ordered one spin mop on 30 Jan and it was supposed to be deliver by 6 Feb but its has been delayed for one more week means 13 Feb... Plz note down this my all last time shopping from your flipkart, I would love to shop from amazon.
One day flipkart will loose the business for sure...