[Resolved]  Flipkart — Dell Laptop INS5409

Address: Shahabad Road, Rajapur Kalburgi

Good morning,
I placed order for below product order OD[protected]
DELL Inspiron Core i5 11th Gen - (8 GB/512 GB SSD/Windows 10 Home) INS 5409 Thin and Light Laptop₨. 56918.00
Seller: PETILANTE Online

Qty: 1
It is supposed to be delivered on 26-05-21, but not delivered, on 31-05-21, i got mail and sms message that the order is cancelled without making a single attempt to deliver at my address, (Flipkart office is just 2, 5 kms away from my home address) even not a call, actually i callled local kalburgi flipkart office on 28-05-21they said article will be delivered on 31-05-21, owhen enquired with Customer care on 31-05-21 they said it is damaged, in transit without opening the article, again i called customer care he told Logistics problem, when the article is shipped and about to be delivered to customer the order is intentionally cancelled to gain more benefits(profits) taking undue advantage of this situation. It is unfair, illegal and against the law. Now they are asking to place new order when i called the customer care centre, i visited the flipkart webisite the same article price is showing 63990/- So the company is trying to fool us for the sake of profit? For the sake of mere 7072/- Rupees.

Please clarify this and return the same article at the same cost, otherwise legal actions will be initiated against you for the inconvinience, harassment and cheating.