[Resolved]  Flipkart — Fake 3-Ply Mask Product Delivered

Website: Www.Flipkart.com

I have place order for breatheSafe 3-ply mask and was delivered unbranded mask in polyester cover. I have raised complaint with customer service and Flipkart Twitter account but they are not refunding and taking back the product
Was this information helpful?
No (0)
Yes (0)
Sep 25, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your BreatheSafe MEGA IMPEX 3 Ply Protective Face Mask with Nose Pin, BFE >98% & PFE >95%, ISI, CE, BIS & ISO 13485:2016 Certified, Tested by SITRA, Complies to ISI Level 2 & EN14683 Type IIR, Premium Mask For Men and Women 3 Ply Surgical Disposable Face Mask With Thick Melt Blown (SMMS) Filter, Anti-Virus, Anti-Bacteria, Anti-Pollution Mask with Nose Clip PFM100_ Water Resistant Surgical Mask With Melt Blown Fabric Layer, JUNELEO JUNELEO-207-YELLOW Electric Insect Killer, BreatheSafe MEGA IMPEX 3 Ply Protective Face Mask with Nose Pin, BFE >98% & PFE >95%, ISI, CE, BIS & ISO 13485:2016 Certified, Tested by SITRA, Complies to ISI Level 2 & EN14683 Type IIR, Premium Mask For Men and Women 3 Ply Surgical Disposable Face Mask With Thick Melt Blown (SMMS) Filter, Anti-Virus, Anti-Bacteria, Anti-Pollution Mask with Nose Clip PFM100_ Water Resistant Surgical Mask With Melt Blown Fabric Layer with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 300/- and Rs.300/- and Rs.284/- has been completed on 20 Aug 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected],[protected],[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46807
    Pending
    0
    Resolved
    25455
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information