Flipkart — Fake committment for delivery of pre-paid item

Address: Mumbai City, Maharashtra

I have been committed since 20th Oct.14 for the delivery of my shoes which I wanted to wear in Diwali. Again and again I have been committed to deliver my shoes. I am sending below the trailing communication with FlipKart: ________________________________________________________________________________... Update from Flipkart Customer Support for OD[protected] [Incident:[protected]] 2 messages Flipkart Customer Support <[protected]@flipkart.com> Tue, Nov 4, 2014 at 9:17 AM Reply-To: Flipkart Customer Support <[protected]@flipkart.com> To: [protected]@gmail.com Hi Sanit, Order ID - OD[protected] Product - Arthur Slip On Shoes Thank you for taking your time to write to us. I certainly understand your concern and offer my sincere apologies for the inconvenience caused. However, I have escalated the issue to the concerned team and they will get in touch with you with the resolution by November 08, 2014. I request your kind patience in this regard. Please write back to us should you have any other questions or need further assistance. Regards, Samantha Raj R Customer Support Incident History Auto-Response 04/11/2014 08.25 AM Dear Customer, This email is for your reference only. You do not need to reply to this mail. We will get back to you at the earliest. Customer Support www.flipkart.com Customer By Email (.) 04/11/2014 08.25 AM [protected] Forwarded message[protected] From: Sanit Shah <[protected]@gmail.com> Date: Tue, Nov 4, 2014 at 8:07 AM Subject: Re: Update from Flipkart Customer Support for OD[protected] To: Flipkart Customer Support <[protected]@flipkart.com> Since 22nd Oct. I have been committed only...but no delivery yet. I am really very surprised to know about your services. I am confused to give any further order to FlipKart in future. Actually, Since 20th Oct I have been only committed for the delivery. I am really not getting the reason for this. ?????????? On Sun, Nov 2, 2014 at 8:06 PM, Flipkart Customer Support < [protected]@flipkart.com> wrote: > [image: Flipkart.com] > <http://www.flipkart.com/ch.php?utm_medium=email&utm_source=order&utm... > <http://www.flipkart.com/ch.php?utm_medium=email&utm_source=order&utm... > ORIGINAL > PRODUCTS > <http://www.flipkart.com/ch.php?utm_medium=email&utm_source=order&utm... > <http://www.flipkart.com/ch.php?utm_medium=email&utm_source=order&utm... CASH > ON > DELIVERY > <http://www.flipkart.com/ch.php?utm_medium=email&utm_source=order&utm... > <http://www.flipkart.com/ch.php?utm_medium=email&utm_source=order&utm... FREE > & EASY > RETURNS > <http://www.flipkart.com/ch.php?utm_medium=email&utm_source=order&utm... > <http://www.flipkart.com/ch.php?utm_medium=email&utm_source=order&utm... 100% > BUYER > PROTECTION > <http://www.flipkart.com/ch.php?utm_medium=email&utm_source=order&utm... > > Dear Customer, > > We apologise for taking longer than expected to resolve your issue. We > request you to provide us time till 04 Nov, 8:00 PM to get back to you. > > Thanks, > Flipkart Customer Support > > Flipkart.com > <http://www.flipkart.com/ch.php?utm_medium=email&utm_source=order&utm... > > 24x7 Customer Support | Buyer Protection | Flexible Payment Options | > Largest Collection > [---001:003501:05048---] Sanit Shah <[protected]@gmail.com> Tue, Nov 4, 2014 at 9:42 PM To: Flipkart Customer Support <[protected]@flipkart.com> Since one month you are just resolving the issue...is it the way you treat with Pre-paid Customers???????????????????????????????????? I would never recommend anyone for Flipkart for Prepaid...I am just posting this screenshot on my Facebook to share this to my all friends...this is totally unacceptable...!!! ________________________________________________________________________________... Sanit Shah Mumbai Cell: [protected]
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