Flipkart — Faulty cooler delivered

Hi,

I bought a cooler Crompton greaves & it got delivered on 19th April to me & immediately within 30 min i reached out to customer care i told them that the water is leaking & spin button is not working.

The executive confirmed that post tehnical visit this replacement will happen however the final visit of technician happened on 1st May & he raised a request replacement. Now today the replacement suppose to happen & it was showing on track untill 12 today but sudden it got rejected & the reason saying technician was unable to visit .

I am surprise than who was Yogesh from jeeves to visited my place & raised complain in front of me.

Now again a new complain number given by flipkart when i reached out to them i.e IN[protected] & again they are saying the replace will happen on 11th may.

Can you pls help me understand for what i bought this product for non usage of almost 20 days with 100% payment made.

Request your help if they are not replacing my product in next 1 day pls help me getting my full payment refund.
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Flipkart customer support has been notified about the posted complaint.
May 11, 2023
Updated by chandrdeep
Still no Action again been asked to wait till 14th May . I bought this cooler on 18th April & post 14th May i will probably get some solution. which is likely not happening.
 
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Still not received any call from them

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