[Resolved]  Flipkart — Flipkart- Asking for ID proof for return of the product

Address: 1006/1A, Sawanpuri Jagadhri Haryana

Order id OD[protected]
Ordered electronics item (one plus buds Z) from Flipkart. As there was issue with item, I raised a complaint regarding them. Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What sort of verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of customers?
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Oct 9, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2021
Flipkart Customer Care's response
We will revert on it.
 
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