Comments
Totally irresponsible answer. Flipkart is blindly believing the seller and not listning to the customer. I am also facing the same problem. still yet to catch the so called customer care. wonderful work guys.
Reply
Why flipkart customer care ask for OTP. NOT only one customer care but the other also did the same. Flipkart is not safe.
I asked for replacement for one of my product as it was a wrong product. Even after replacement they gave me the wrong product. I raised complaint again and the customer care said that the seller is going to refund in my account. So she asked for my IFSC CODE, account number and the registered phone number. After that she asked for OTP.
I thought i was talking with a fraud and again tried for second complaint with a different number. The person did the same.
[protected]
[protected]
The above numbers asked for OTP.
I asked for replacement for one of my product as it was a wrong product. Even after replacement they gave me the wrong product. I raised complaint again and the customer care said that the seller is going to refund in my account. So she asked for my IFSC CODE, account number and the registered phone number. After that she asked for OTP.
I thought i was talking with a fraud and again tried for second complaint with a different number. The person did the same.
[protected]
[protected]
The above numbers asked for OTP.
55%
Complaints
46836
Pending
0
Resolved
25460
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034