[Resolved] Flipkart — Flipkart fails to deliver product and refuses refund

[Resolved] Flipkart — Flipkart fails to deliver product and refuses refund

A Ar. Ankita Kashyap Jun 8, 2021

I had placed an order on Flipkart that contained 2 products, one worth 2299 and the other worth 3219. I received delivery confirmation from Flipkart that both the orders have been delivered to me on 4th june whereas I DID NOT RECEIVE them. I immediately raised my concern with flipkart and they assured me that the issue will be resolved in the next 48 hours. 1 refund of 2299 has been initiated but the other is rejected 4 times by Flipkart and they claim that the product has been delivered wheres it has not been. I jave called flipkart customer service 8 times and 3 times they disconnected my call and the rest times they failed to provide me a resolution. They are conducting fraud and duping their customers out of money. Please help me. Was this information helpful? No (1) Yes (0)
Jun 8, 2021 Complaint marked as Resolved Not resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 21, 2021 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Aurelia Women Kurta and Dupatta Set and Aurelia Women Kurta and Skirt Set with order ID OOD[protected] We’d like to let you know that the seller has confirmed that the refund of Rs. 5518/- has been completed on 06 Jun 21 and should be reflecting in your account by now. Your kind understanding is appreciated.
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