Verified Support
Dec 26, 2019
Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Apple MacBook Air Core i5 5th Gen - (8 GB/128 GB SSD/Mac OS Sierra) MQD32HN/A A1466 with order ID OD[protected]. We’d request you to share the document confirmation from the brand authorizes service center mentioning that the serial number is mismatching in order to assist you further.
Dec 26, 2019
Updated by SumitSN hi, see its clearly you can figure out that serial number is mismatching, i m attaching photo of invoice and serial number mentioned on the box,
Verified Support
Dec 31, 2019
Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We are writing about your replacement of the Apple MacBook Air Core i5 5th Gen - (8 GB/128 GB SSD/Mac OS Sierra) MQD32HN/A A1466 has been approved by the seller. We would like to let you know that courier service provider has schedule the pickup and delivery of the product from your address by 02 Jan 20. The seller will ship the replacement to you via the courier service provider and this will reach you by 02 Jan 20. You can also check your order status here: http://fkrt.it/bqWLi~NN.
Dec 31, 2019
Updated by SumitSN Received the replacement product,
But my question is why do you sent the replacement product if you don't want to change the serial number on invoice?
Serial number mentioned on my invoice which is 1PMQD32HN/A is not valid. You can confirm from apple's website https://checkcoverage.apple.com/us/en/
And also Serial number mentioned on my invoice is not matching with the replacement product serial number. I am attaching replacement product's image with serial number
This is purely cheating and flipkart you are responsible for this.
Please stop cheating people and give my money back from now onwards I will not buy single product from flipkart.
Jan 02, 2020
Updated by SumitSN the serial number of the product as mentioned on the invoice is totally fake and it doesn't exist. Probably the same fake bills are being used to pass on various apple products to unsuspecting individuals. This not only voids my warranty but also helps the seller to evade gst.
Jan 02, 2020
Updated by SumitSN Received the replacement product,
But my question is why do you sent the replacement product if you don't want to change the serial number on invoice?
Serial number mentioned on my invoice which is 1PMQD32HN/A is not valid. You can confirm from apple's website https://checkcoverage.apple.com/us/en/
And also Serial number mentioned on my invoice is not matching with the replacement product serial number. I am attaching replacement product's image with serial number
This is purely cheating and flipkart you are responsible for this.
Please stop cheating people and give my money back from now onwards I will not buy single product from flipkart.