[Resolved]  Flipkart — Flipkart not refund amount

I had made one transaction of amount rs 400/- via gpay on 25/07/2021 to Flipkart. The money got deducted from my account successfully. My bank kotak has shared the rrn/transaction number, Flipkart bank account number in which the money got credited and their ifsc code. I have shared the received information to Flipkart but still they are saying that they have not received the money.

Kotak customer care has shared the below details with me :

The given account number is suspense/secret account of axis bank. Axis bank is neither passing the money to the beneficiary (Flipkart) nor refunding back to the customer (Me).