Flipkart — Flipkart Plus Account blocked with 2200+ gift card balance

DebB123

Aug 21, 2021

Address: Kolkata

Website: Flipkart

Sir,

My Flipkart account has been blocked and I am not able to log in. I have ₹ 2200+ gift card balance, 600+ supercoin balance and Flipkart plus subscription.
When I connected with Flipkart support I received a mail-

"We're sorry to let you know that your recent request has been cancelled as our systems have detected that you've been making unfair use of the offers under our Token Of Apology program. This would also mean that you will no longer be able to login to your Flipkart account."

Which is totally incorrect and I haven't misused anyting. Only basis of some wrong system alert they blocked my account, which haven't been manually scrutinized in detail. My account is almost 4 years old and I have purchhased 100+ items.

Request to team Please review and unblock my account. I found this is incorrect and If my account not unblock I will complaint indian consumer forum court with all proofs

Thank you.
My Registered email - [protected]@gmail.com
Registered Mobile - [protected]
Contact Number: [protected]

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2021

Flipkart Customer Care's response We will revert on it.

Aug 26, 2021

Updated by DebB123 Thanks @Flipkart Customer Care. Hopefully I will get proper resolution and account back. Looking forward for positive response.

Sep 03, 2021

Updated by DebB123 Just to update here. I didn't receive any update from Flipkart Support group. My account is still blocked. Flipkart team please clarify the complaint status so that I can take further steps.

Sep 12, 2021

Updated by DebB123 This issue is not yet resolved. @flipkart will you revert?