Flipkart — Flipkart Rejects my return request till the date of return is not end

Address: Bangalore

Order OD[protected]
I am Ankur Verma so Bijender Kumar
I ordered NIKE Downshifter 11 Running Shoes For Men from Flipkart and the shoes were delivered to me on 2 Sep 2022 the shoes were not fitted to my foot and as well as the shoe sole was damaged.
when I go to the Flipkart website to return those shoes it shows me 4-5 options I selected one because the shoes are not fitted into my leg. then Flipkart ask me to provide my Govt issued ID proof I uploaded my voter ID and then Flipkart rejected my return request and no information was provided to me.

I contacted customer support and they said sir this reason was not valid according to Flipkart policy. then they suggest me we should create another return request for this order and that was for a damaged product (this happened to me on 8 Sep 2022)
Flipkart customer care guy raised a return request for the product. and then I got an email from Flipkart on 9 September 2022 at 16:52 that email was about submitting the damaged product images and the box packaging of the product. I submitted those images on 10 September 2022 at 10:02. but I got nothing from Flipkart. then I contacted Flipkart support then they told me that sir we haven't received any images on email from your side and also they said that the email is not working currently ( i have attached the email copy below you can check it there). then support Mam suggested I upload those images in the chat window of Flipkart. I uploaded those images there as well. but still, Flipkart said that we got nothing from your side.
then Flipkart again rejected my return request (on 12-sep 2022) without any given reason then I raised the same issue again and provide the images on their provided section of image submittion.
but today on[protected] Flipkart again rejected my return request and they just over the time period of return requests by these all stuff.
I have all the proofs of chat and recording with Flipkart agents and email copies as well kindly give me the resolution and I want my money back.
Flipkart is responsible for the whole matter.

I have uploaded all the images and email copies related to that product.