[Resolved]  Flipkart — for refund flipkart customer care person asking my bank details with otp

Address: Mumbai City, Maharashtra, 410206
Website: Flipkart

I purchase 1 belt on cod, they delivered 2belts which i didn`t order, for reference i had attached the snap, in there return process i can`t able to register my bank details, so i called there customer care number first they ask all the details of the product & then for refund they are ask my bank details for beneficiary registeration with otp, it means they are frauding us.
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Oct 22, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 19, 2018
Flipkart Customer Care's response
Customer raised complaint regarding product replacement, we have interacted with customer and customer confirmed that he received the replacement product, hence closing the case from our team.
 
1 Comment

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I received a damaged product. I contacted Flipkart customer service. They told me to share my Account number, IFSC code, Mobile Number, Email Id and then he said that they have shared an OTP for confirmation, which I shared at that moment. But sharing OTP is always said no. So I am skeptical about it, if I have been scammed. Please help!

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