[Resolved]  Flipkart — fraud on the name of flash sale

Address: 110089
Website: E-Commerce website flipkart.com

Hi Team,

I have been shopping from Flipkart from a very long time but this time I feels like there is no customer satisfaction. I have placed an order in Flash Sale, i have it successfully added in my cart and then I proceed with the billing but when I enter my cvv and click on purchase. It reflects that the order is out of stock within seconds.

As per flipkart policy for flash sale, if you have successfully added your order in cart you will have 15 minutes to do the billing. Then I called customer care and the folks who speak with they were so arrogant and they have no respect for customer and even they don't even understand the meaning of customer satisfaction.

I cannot order one single piece of MI TV 4 however the same product is available in the marked and they are even selling multiple orders, means you can order in bulk. You just need to visit OLX.COM and search for MI TV 4, you will get the seller name contact number and the TV itself for few thousand bucks extra.

I don't understand one thing if Flipkart is the only supplier, how it available throughout Indian market, which someone has gotten it out through Flipkart itself.

I don't have hope with Flipkart now and I believe there is no point of going live for sale next week if it is not gonna be available for customers.

Thanks & Regards,
Tanuj Taneja
[protected]
Was this information helpful?
No (0)
Yes (0)
Apr 8, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
 
1 Comment

Comments

Really True...

I have been trying to order Redmi Note 5 Pro in Three of the flash sales conducted by flipkart.com. But even Once I couldn't see the product Available on the website - - - - - Coming Soon-------- Out of Stock @ 12.00 pm. Third time it was added into my cart but ' Out of Stock' Flipkart is rather selling it out to the black market. Otherwise how these handsets are available in plenty in OLX. com for higher prices...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46813
    Pending
    0
    Resolved
    25455
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR