Address: Chennai, Tamil Nadu |
Hi Have ordered for Alcatel Mobile from "Flip Kart.com". As promised informed would deliver the product as mentioned below:
Date of delivery
1st - Nov - 2014
Haven't been delivered on time and they give some or the other stating it would get delivered at their convenient time.
As haven't got any sort of alert regards to the delivery of my product,
Tried calling to the customer service number[protected] The call landed in sales department informed to transfer to customer care service as the issue haven't been resolved, One of the escalation Team named "Arbina" spoke for a period of 45 Mnts and wasted my time for bearing no fruits, and the end disconnected my call.
Tried calling to the same number the second time, Spoke with Riya who put on the call on speaker and was questioning me some or the other without hitting the topic which am into.And the worst part is none of the Managers nor any of the higher official came for ward to resolve the issue.
Its ridicules to have fun rather than sorting the problem, I reliable for the money which have paid, Booking it towards Flip Kart made my day to be in a very sorrow full manner which spoiled the entire happiness where i should have gifted to my would be the same day at the time of party before all ma co worker's nor with my best pal's.
Need a Strengthen Action to be taken against the cause made towards me.
Regards,
John Silas Was this information helpful? |
I had the same issue but it was not on the part from flipkart. It was snapdeal. But i dint not call Snapdeal as I knew it would only waist time. So i found which courier was to deliver my product from my order status and I messaged them. Emailed it. My product was 3 days delayed and so next day was sunday. My problem was it would be delivered on monday instead which would waste more days. But increadibly the courier replied and they got my product on sunday which was great..
What i mean to say is that you are calling the wrong party. or if they have no stock left for you then its better you cancle that order and place a new on instead of eating your mind.
"Any service is better only in dreams. So dream." - say me :)