[Resolved]  Flipkart — g shock watch is not of good quality and watch strap was badly damaged

Address: Sonipat, Haryana, 131001

I have ordered new G shock watch dated 27.1.19 on Flipkart and received the same on 31.1.19 in the evening with
order ID OD[OD[protected]]. I was out of station and came to office today (1.2.19) at 12:30 PM

When I opened the watch, i found used product which is very shocking to me. I am surprised that Company like Flipkart can not do
this to customers.

I have lost faith on Flipkart & G Shock watches . After arriving home I check the product its box seal was already broken and strap of the watch was damaged I immediately apply for return the watch but picking agent said strap is damaged then he had gone without taking the watch I resubmitted the return request I have sent mail as well as talked to Flipkart customer care and requested for full refund as now I don't want this product now.

Please look into this and please help me to get me full refund for such kind of Cheating happened to me.

Thanks
Sumit
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Mar 12, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
Flipkart Customer Care's response
We will revert on it.
 
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