[Resolved]  Flipkart — g shock watch is not of good quality and watch strap was badly damaged

Address:Sonipat, Haryana, 131001

I have ordered new G shock watch dated 27.1.19 on Flipkart and received the same on 31.1.19 in the evening with
order ID OD[OD[protected]]. I was out of station and came to office today (1.2.19) at 12:30 PM

When I opened the watch, i found used product which is very shocking to me. I am surprised that Company like Flipkart can not do
this to customers.

I have lost faith on Flipkart & G Shock watches . After arriving home I check the product its box seal was already broken and strap of the watch was damaged I immediately apply for return the watch but picking agent said strap is damaged then he had gone without taking the watch I resubmitted the return request I have sent mail as well as talked to Flipkart customer care and requested for full refund as now I don't want this product now.

Please look into this and please help me to get me full refund for such kind of Cheating happened to me.

Thanks
Sumit
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mar 12, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46796
    Pending
    0
    Resolved
    25454
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information