[Resolved] Flipkart — home gym kit

22hemant

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302012

I purchased home gym kit form flipkart shopping port on 8th october 2019 and product will delivered on my register address on 10th october 2019, i have paid 2547 amount though flipkart cardless payment on same day when i purchased the order, now today is 18th december all most two months over product not delivered and when i called flipkart customer care number they said "sir there is some issue from our seller side so we are sorry we can't deliver your order so we cancel your order and refund amount will reflect original payment method with 8 working days.

All most 2 months over they guys not responding me, and not refund the amount, i'm continually dropping message to them regarding the refund and they guys not giving me proper solution and not answering me, just passing time, saying your amount will reflect 7 working days 8 working days 19 working days..

Now they charge late fee penalty, and continuosly dropped me message regards the payments.

The indiabulls recovery team members came to my home and ask me to pay this money, they guys call and treat me like a fraud just because of # of flipkart shopping portal, and flipkart worst support, you guys are such as fraud.

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Dec 21, 2019

Complaint marked as Resolved

finally i received the payment thanks. consumer support team members. thanks a lot for your kind support

Flipkart customer support has been notified about the posted complaint.

Dec 18, 2019

Updated by 22hemant I placed a order on flipkart online portal
On 8 october 2019.
And a amount of ₹ 2547 was paid using flipkart cardless.
Now all most 2 months passed product not delivered and refund amount not received.
Flipkart cardless payment changed late fee penalty against 2547 amount
I didn't got any amount in my account and the customer care number and email of the website are not given me proper information/solution. So please help me resolve this issue and get back my money.

Dec 18, 2019

Updated by 22hemant Flipkart company representatives called me and ask me to share bank account details, he said reseller will not able to make payment on original payment method, so kindly share your account detials reseller will tranffer money direct in my account, i told him as you check share snapshot flipkart cardless payment(dhaani) will charge late fee payment on 2547 ammount now after late fee the amount is 2610.42 so difference amount is 63.42 whom will beer this penalty amount(63.42), flipkart company representatives we will escalate the issue to dhaani team for this penalty 63.42 amount, so my point is still my issue not resolved flipkart team need to clear all balance amount includes the penalty charges...
My issue not resolved.

Please look into this matter and resolved or provide me proper solution.

Verified Support

Dec 19, 2019

Flipkart Customer Care's response We will revert on it.

Dec 19, 2019

Updated by 22hemant Refund full amount with penalty charges, with penalty charges amount is 2610.42 .
for your reference kindly check attached snapshot.

Please consumer support team, please help me out for my issue related to refund, because flipkart team will not supporting me last 2 months, they guys are just passing the time.

Dec 19, 2019

Updated by 22hemant Today is 19th of December still my issue not resolved by Flipkart, all most 2 months over, but no one given me regulation, please look into this matter and provide me proper solution because flipkart support team members not provide me solution they guys just passing the time.

Please help me out consumer team members.

Dec 20, 2019

Updated by 22hemant Still no regulation provided by flipkart, such as i'm waiting since last 2 months for krx 42 kg combo 2-wb home gym kit issue.

kindly look into this and provide me solution ASAP..

Dec 21, 2019

Updated by 22hemant finally i received the payment thanks. consumer support team members. thanks a lot for your kind support

Verified Support

Dec 23, 2019

Flipkart Customer Care's response A duplicate complaint of c2538114. Hence, closing the complaint from our end.

Verified Support

Dec 31, 2019

Flipkart Customer Care's response Hi,
Thank you for confirming that you have received a refund.