Flipkart — I have been banned from playing flipkart games zone

I have been a loyal user and i just have one email and one phone number, i got a mail that from now onwards i would be not able to play games because of voilating terms and conditions, i had been so loyal but flipkart has banned my account, but where the people who uses hacking apps and cheating method you gives reward to them, you don't appreciate genuine customers, till now i have not returned any product . i want my flipkart gamezone back, there are more than 2000 supercoins, you encourage people to enroll in flipkart plus zone and after that everything goes in vain .
( the day i was playing quiz on 19 june the questions were repeated and were very easy like who is alia bhat father - salman khan, mahesh bhat or mukesh bhat ) so i gave the answers quickly that day. and the results was i got banned ! ) if you give these types of questions obviously anyone can answer it within no time i saw many people who wins everyday with cheating apps (with proof ) look at the 1st rank score of bubble shooter
i just want flipkart to see these and unban me from gamezone
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2021
Flipkart Customer Care's response
Hi,
We are sorry for the trouble caused. We understand that you are not able to play the games using the Game Zone and we're sorry for the trouble you had to go through. We would like to let you know that the seller has disabled your account as per the terms and conditions of the contest you will not be able to play the games, nor you will be eligible for the rewards. Below are the Terms and conditions details for the Game Zone:

- This Contest is valid only in India.
- The Contest is open to only end consumers and not the re-sellers of the Products.
-Sellers and Flipkart reserve the right to disqualify You from the benefits of this Contest. The terms and conditions also say if you try to play using multiple accounts in the same device or same account on multiple devices, the seller has all the rights to disqualify the account from the benefits in terms of fair play.
- There is no entry fee and no purchase necessary to participate in this Contest.
- Prizes shall not be settled with cash in lieu and are not transferable.
Appreciate your understanding.
Jun 26, 2021
Updated by chaitali24
That's what i am telling that i have not used multiple accounts i just have 1 email and 1 phone number. Sorry but i don't appreciate as i have not breach any terms and conditions and it's my right that if i haven't breach any terms and conditions, i should be able to play .
Jun 26, 2021
Updated by chaitali24
i agree to each and every terms and conditions, and read all of them earlier before playing the games, i have not breach any of the tems and conditions that is why i also have the right to explain and tell you that i am not wrong . i agree that seller has the rights the same way i do have . i hope i had explain everything on my side
 
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