[Resolved]  Flipkart — I want to get refund of my product [Realme Buds Air 2 Black ]

Address: Check Details
Website: Flipkart.com

I want to return my product for that i talk to flipkart customer care but they refuse to recieve the product telling that return policy was not given from seller's point of view but when i was buying the product there was clearly mentioned that about replacement and return policy, the product which i purchased was not upto the mark which they mentioned in their bio so i want to return it. But they denied to give the refund and one of the customer care member was suggesting me to sell outside or to sell it to my friends .
My Flipkart Order ID: OD[protected]
Order Date ; 04.08.2021
Invoice Number : #FAHUE[protected]
Seller Detail : Shreyash Retail Private Limited
Ship from adress : L.R Dag No-174, 175, 176, 177, 178, 179, 180, 181, 182, 183, 184, 185, 186, 187, 2502, 1503, 2504, L.R Khatian no-5820, J.L No11, Situated at mouza- Belumilki
POLICE station- Serampore ' under jurisdiction of Pearpur Gram Panchayat ' District Hoogly PIN 712223, Hooghly
GSTIN - 19AAXCS0655F1ZV
I want my product to be return
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Sep 20, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the replacement of
realme Buds Air 2 with Active Noise Cancellation (ANC) Bluetooth Headset" was delivered to you on Aug 12, 2021. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time. Have a nice day!
 
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