[Resolved] Flipkart — im buying the moto g 2gen mobile,that mobile not working

krishna rao.b

from Hyderabad, Telangana

Address:

Prakasam, Andhra Pradesh

hello sir this is krishna from ongole sir that mobile is very heat and battery is not back up bull that mobile purchage date 15.02.2015 the order id is OD[protected] THAT MOBILE USING ON TWO MINUTES AFTER THAT MOBILE COMINIG VERY HEATLY AND BATTERY BACKUP IS NOT COMING AND ANY MOBILE PROCING UNIT{SPOUSE} CAMERA CALL{INCOMING&OUTGOING} APPS OR TOTAL ANY PROCING UNIT JUST FASTLY COMEING IN VERY HEATLY KINDLY PLZ REACTIFY ME MOB. [protected] MAIL ID .kartikeyan.[protected]@gmail.com, mail id. bandaru.narayana.[protected]@gmail.com

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Complaint marked as Resolved

Verified Support

Feb 23, 2015

Flipkart Customer Care's response Spoke to customer, he claims that phone battery issue and its not giving proper battery back up and its getting heat too much. Informed customer that will do replacement and please ship the product to ware house and customer agreed. Hence closing the case.