[Resolved] Flipkart — I'm complaining about no refund I am getting from flipkart

[Resolved] Flipkart — I'm complaining about no refund I am getting from flipkart

S sanj12 from Bhubaneshwar, Odisha Nov 4, 2019

I have a complaint about flipkart company, i ordered a product of (Spacewood engineered wood bed from this company), my order has been on many issues, and i have already extended the return request several times but no resolution. The technicians are not able to resolve my issue and yet they do not take any action. Please arrange a refund. And please stop this kind of bad service. Was this information helpful? No (0) Yes (0)
Dec 6, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 05, 2019 Flipkart Customer Care's response We will revert on it. Nov 23, 2019 Updated by sanj12 Still this issue has not solved yet. Flipkart is committing fake. I have all the audio record, Flipkart team is promising for refund but this has not been done yet. Nov 24, 2019 Updated by sanj12 I am getting call from Flipkart, and without solving the issue, they cut the call many times and again no call back..there is no solution done yet. Nov 24, 2019 Updated by sanj12 See, pls check the snap attached... how the service provider is rescheduling for the uninstallation process. This is really unprofessional you people are doing. And who is the hell service provider is canceling the refund. I need refund as soon as possible. Nov 24, 2019 Updated by sanj12 Flipkart is a fake company, unable to solve a small matter. Don't ever buy from this..their representatives are only committing fake assurance. Still no call or solution. Nov 24, 2019 Updated by sanj12 Flipkart customer care team unable to solve the issue and only giving fake commitment.. Nov 24, 2019 Updated by sanj12 Why there is no update yet from the Flipkart team!?? Nov 26, 2019 Updated by sanj12 Is Flipkart team unable to solve my issue??? Nov 27, 2019 Updated by sanj12 It's been 23days, I have compliant here but they are not solving the issue. Verified Support Dec 07, 2019 Flipkart Customer Care's response Hi, We are sorry for the trouble caused We are glad to inform you about your return request of the product has been approved by the seller and the refund has been completed on 03 Dec 19 and this should have been credited in your credit card account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Verified Support Dec 30, 2019 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 03 Dec 19. It would have reflected in your credit card by 06 Dec 19. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
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