[Resolved]  Flipkart — Installation not being done for AC

I've ordered an ac in flipkart and it got delivered on the promised delivery date (25th may) but no one from the team has reached out for installation.
1) no information is provided regarding the expected date of providing installation service.
2) multiple follow ups were made with the customer service executives (Cse), different reasons are being given by each executive.
3) a message has been sent saying "the issue will be resolved by 4th july" (I might not even need ac if i'm receiving service in july month).
4) today when i contacted cse again he said "no ticket has been raised against your order" and he said iam raising a ticket now.
5) no actions are initiated even after saying "i will return the product". Cse's are denying to forward my call to higher authorities.
6) as i discussed with one of the agent who has came to install ac to other customer in nearby village they said to reach out to flipkart cse only for solution.