[Resolved]  Flipkart — Issue not resolving and blocked my account

Recently I order an shoes which genuinely I received a different product and when I requested a return they gave me a date and then automatically they resolved the issue and block my account saying " seller and delivery agent confirmed that the product was intact so they can't return it" which indicates that the delivery agent open the box and checked which is not allowed in there policy as he might have tempered the product and packaged it then he delivered me. Don't know what they are doing and blaming me and blocking my account.
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Jul 30, 2021
Complaint marked as Resolved 
Sorry but no one has resolved my complaint
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2021
Flipkart Customer Care's response
We will revert on it.
Jul 18, 2021
Updated by Karan vanza
When will you revert?? My payment is stuck.
Verified Support
Jul 19, 2021
Flipkart Customer Care's response
We will revert on it.
Jul 19, 2021
Updated by Karan vanza
Okay you will revert me on it but I'm asking for specific date and time.
Jul 20, 2021
Updated by Karan vanza
Are you really going to revert me back or just fooling around.
Verified Support
Jul 30, 2021
Flipkart Customer Care's response
We willl revert on it.
Jul 30, 2021
Updated by Karan vanza
But when???
 
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