[Resolved] Flipkart — Item missing in my order

[Resolved] Flipkart — Item missing in my order

A Atheist Ashu from Mumbai, Maharashtra May 21, 2020

I ordered LG 1.5 Ton 3 star AC on 11th may and got delivery on 19th may, In the delivery i only got outdoor Unit of AC, Indoor unit of AC was missing since then I have been trying to contact the customer care but unable to contact them, Please Send me Indoor unit of the AC Before Ending the summer season Order ID :- OD[protected] Name Ashutosh nigam [protected] +0 photos Was this information helpful? No (0) Yes (0)
May 30, 2020 Complaint marked as Resolved They initiated a refund Flipkart customer support has been notified about the posted complaint. May 22, 2020 Updated by Atheist Ashu I applied for a replacement but the date they are giving me to pickup my order is 8th june and then they will send me a replacement which will be approximately delivering to me by 20th june, it will be 1 month procedure which is too long so i want my refund not a Replacement. Kindly update my request and provide me a refund. I am unable to contact the customer support of flipkart Verified Support May 22, 2020 Flipkart Customer Care's response We will revert on it. Verified Support May 30, 2020 Flipkart Customer Care's response We will revert on it. Verified Support May 30, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your LG 1.5 Ton 3 Star Split Dual Inverter AC - White with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 28 May 20 and will be reflecting in your credit card by 09 Jun 20. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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