Flipkart — login access to my account blocked by flipkart

Flipkart has blocked my account. There are many pending orders to be completed and I can not access and track them. Also there is credit balance in my Flipkart account but I can't login it. I am contacting Flipkart customer care but they are not helping. They are giving many reasons without any proof. They are saying that the account has been blocked because there were irregularities in payment method. However there is no irregularities in payment method. I have been making payment on flipkart through the same payment method for long time. Please help
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2019
Flipkart Customer Care's response
Hi Mohammad,
We'd like to let you know that our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorized and secure; this is for account security. This would also mean that you will no longer be able to login to your Flipkart account.
Nov 06, 2019
Updated by ziafatah
There had been no irregularities in payment method as stated by Flipkart. The same payment method I have been using for all my orders on Flipkart. There is credit balance and ongoing orders that I can't access. Unlock my account
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46812
    Pending
    0
    Resolved
    25455
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information