Flipkart — Marq ac Run 31,32 Temperature/My Ac Uninstall but return cancel also I am sent 10+ mail Flipkart Escalation team head but no response

Jul 19, 2020

Updated by Sonalalu Flipkart forcefully tell me you accept refund but it's not Flipkart Return policy, I am checked Flipkart Return policy in this product but I can't see mentioned where refund system in this product, totally refund not mentioned where particular in this product Flipkart Return policy, this policy create Flipkart I am not so how seller provide me refund ?

Jul 19, 2020

Updated by Sonalalu I am complaint Marq by Flipkart brand but not help me there it's all proved I share here

Jul 19, 2020

Updated by Sonalalu I am also say Marq by flipkart brand Repair Section Head Mr Kushal Singha he committed me but no resolved, it's whatsapp chat I share all videos and explain all issue but not help me also repair section head Kushal Singha also this person voice recorder available.

Jul 19, 2020

Updated by Sonalalu After no one help me then I complaint Flipkart escalation team but he also not contact me 20 day + ago.
This team also not contact me and not resolved my issue.
[Incident: IN[protected]]

Jul 19, 2020

Updated by Sonalalu My product problem video link

After PCV Board install my ac run 32temperature video link 👇

https://drive.google.com/file/d/1w5LnVFHUE6fhX-sVXxrpZaaL4FacMoQB/view?usp=drivesdk

My Ac Run Once Again 31 Temperature video link 👇

https://drive.google.com/file/d/13qrvy3pA67NMwl983mRl7WI--7euxO3p/view?usp=drivesdk

After install parts new problem video link 👇

https://drive.google.com/file/d/14-CPnKtoA5-v3VsVppAxsn_zTgwmLNQv/view?usp=drivesdk

After repair new other problem video link 👇

https://drive.google.com/file/d/14AraQoEHrADDzN8HAh0PfxVrIkPLIobN/view?usp=drivesdk

New & many problems video link 👇

https://drive.google.com/file/d/13tT7WCEv09r14mQx1ucAisLcC_rVVYqU/view?usp=drivesdk

Also I am share every video proof company & his team but issue not resolved

Jul 19, 2020

Updated by Sonalalu Lastly I am complaint Flipkart Escalation Team then he provided me return refund but Flipkart Return policy mentioned his return policy in this particular product Once Return Windows open & defect or determined showing then replacement of the same model will be provided at no additional cost.In any case, only one replacement shall be provided but his team forcefully saying me you accept refund but refund regarding not mentioned any where in this return policy so how seller provides me refund ?
It's totally elegal way so how I am accept it's ?
Also I asked escalation team how you provide me refund in which rules & policy but he avoided this question only forcefully saying me seller provided only refund.I don't know how seller provides me refund In which policy ? But his team not provided me proved & not accept his own return policy.

I am share here Flipkart Return policy in my particular product & also share how Flipkart Escalation Team forcefully say me you accept refund.

Jul 21, 2020

Updated by Sonalalu Why flipkar doing this type of work ?
without confirm me, my return refund request create, also not confirmed my bank details & not confirm my address so how my return create ?

Ok i accept Flipkart create my return but not provide me replacement, only refund provide me but where is not mentioned refund regarding so how i accept it ? return policy create Flipkart i am not so why flipkart not accept his own policy ?
Am I worng so you proof me also share me your proof otherwise accept your own policy.

1st of all flipkart team shareing me wrong information Actually 14 July 2020 flipkart team create a return request & provide me refund options then i am check flipkart return policy in this particular product, mentioned there Once Return Windows open & defect or determined showing then replacement of the same model will be provided at no additional cost.In any case, only one replacement shall be provided, after check this policy i am immediately inform flipkart team via email then I am cancel it same day & 7days ago I am not receiving any reply, 15 July 2020 I am receiving a message Technician visit & uninstall your product today, also technicians comes to my home and successfully uninstall my product.19 july 2020 flipkart silently create a return request without confirming me. After few minutes ago I am receiving a message our Technician visit and uninstall your product then I was soked how is possible already uninstall successfully.
Already my ac uninstall but once again I am receiving Tech visit & uninstall schedule, how it's possible and what is this ?
Also I am share here all proved

Omnitechretail seller why all customers suffering with you ?
It's simple ans flipkart provide him full power & full support in this reason seller fly.

I am see most popular websites all customers are wrighting there his many problem very clearly, why all are suffering particular in this seller ?

Seller and flipkart don't do this type of work and stop your playing nature otherwise all customers are punished your company and consumers forum also punished you then no one save your company.

I am share here all proved and snapshot

Jul 21, 2020

Updated by Sonalalu After complaint here flipkart open incident id but not work my actual issue but forcefully provide me refund it's outside of Flipkart Return policy so how could I accept it ?

Once again Flipkart doing this.
After I am complaint here Flipkart create a [Incident: IN[protected]] but flipkart not work my original issue, flipkart provide me return for refund but flipkart return policy not mentioned any where refund regarding so how i accept this refund ? clearly mentioned in any case only replacement shall be provided.

My actual problem is flipkart mention return policy in any case replacement shall be provided so why flipkart forcefully provide me refund ??
I want to know in which policy flipkart provide me refund ok

Already I share here snapshot