Flipkart — MARQ Ac service and repairing

Flipkart — MARQ Ac service and repairing

C Chaitanya Murali Aug 5, 2021 Sep 3, 2023 This thread was updated on Sep 3, 2023

Hello Sir/ Madam, We have purchased a Marq AC from Flipkart on April 24th and the Order id is "OD[protected]". After 3 months of minimal usage, the AC stops working and it is still under a warranty period of 1 year from Jeeves Consumer Service. It is an H11 communication issue in the inverter AC and after multiple calls technician visited my location twice and took the photos but fail to repair it. After a few days, the technician dialed us saying the outdoor card is burned and may take a little more time to fix it. After multiple emails and calls, they say it can't be repaired under warranty. I'm really annoyed with their service and it's been only 3 months and the product is under the warranty period but still, no action is taken. Please do the needful. Mail id - [protected]@gmail.com Ph no. - [protected] Order ID - OD[protected] Regards, Chaitanya Murali +0 photos Was this information helpful? No (0) Yes (4)
Flipkart customer support has been notified about the posted complaint. Verified Support Aug 07, 2021 Flipkart Customer Care's response We will revert on it. Aug 11, 2021 Updated by Chaitanya Murali Just want to update that no one from Flipkart or MARQ had contacted me on this. A multiple mails and calls are going in vein everyday. Aug 14, 2021 Updated by Chaitanya Murali Noone from #Flipkart or #Marq has contacted me. Do we have any legal advice offerings on this site?
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Comments

Chaitanya Murali

Aug 14, 2021

No one from #MARQ or #Flipkart has contacted me.
Do we have any legal advice offerings in https://www.consumercomplaints.in/ to proceed further?

Rajasekharababu Jakkula

Feb 4, 2022

Marq 1.5 Ton AC purchased through Flipkart.com vide our order No.OD[protected] Dt.08.09.21 has stopped working. It is not getting switched on. Please provide repair service.

sekharababu1 sekharababu1

Sep 3, 2023

AC vide order No.OD[protected] stopped working. This is under warranty. Please arrange for a service engineer.