Flipkart — my account has been blocked by flipkart and i couldn't processed my return request.

My order id - od[protected]
I ordered 2 titan watch and when i got my product it was in fake, defective and it's not original titan product and it have lots of scratches on strap and look's like used product, so i placed return request but i couldn't processed my return request as my account has been blocked by flipkart. Please reactivate my account so that i processed my return request. It's flipkart mistake to send me this type of fake and defective product and i am not ready to bear worth of rs 7000.
I request you to resolve my issue and reactivate my account as soon as possible. So that i placed return request. I want my money back.
I attached the photo of product which i got from flipkart.
Thank you.
Adv. Jyoti sahu
M - [protected]
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Flipkart Customer Care's response
Hi,
We'd like to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
Jul 08, 2019
Updated by @jyotisahu
you are giving me the same copy and paste response as in mail when I contacted you. I have received a defective product from your side and this is my right to return it. And if large no. Of returns was there, then you should inform me about account blocking or warned me. You just send me defective and fake product and blocked my account itshows your malicious intention to fraud/unfair trade practice from your side.
 
2 Comments

Comments

Order ID - OD[protected]

I have purchased Asus 6z on buy back scheme. At the time of delivery they have rejected my buy back piece for two tiny dots on the phone. This is quite rediculous.
Pl help me in this regard.

My Flipkart account automatically lock and my complaint not response and no customer support only my account blocked and I'm Flipkart plus membership my Flipkart account No [protected]

Raju Yennawar's reply, Jul 7, 2019
My Flipkart account only unblocking my request

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