| Address: | Chennai | | Website: | flipkart.com |
Hi Order a grocery item from Flipkart on 9th May and it supposed to be delivered by 11th may, I was not at home while i received message for product delivery, but i couldn't follow up with it, since i was with my Official Event on May 11th, I haven't received any call from Ekart also that there are delivering to the neighbours. I didn't ask at home for next 2 3 days, since i thought it was delivered, and it was started using, after 4 to 5 days only i realize that item is not at home and only delivery message i have received. i tried calling them(Flipkart) on 18th morning 11am, they are saying that we don't have the data of the delivered item, only exact 7days data we will have, and we can't track the item, and asked to check with my Neighbours, I HAVE A QUESTION IF INCASE THEY ARE DELIVERING THE PRODUCT TO NEIGHBOURS HOW COME THEY WILL NOT INFORM US. even for grocery item can't they keep OTP or not delivered option if the customer is not available in the worst case, now we have lost 500 bucks because of this, EVEN EKART didnt responding, i have a message that we tried reaching you but u were busy, then how come they would have delivered the product. Tracking id : GROC[protected] for Ekart, the person who as been assigned we need to connect with that delivery person to understand to whom they have delivered the product. Was this information helpful? | 
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