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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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55%
Complaints
46807
Pending
0
Resolved
25455
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
I've ordered some products from flipkart. One of the product was missing in delivery. However i've complained to them immediately after the delivery. They told me that they will raise return request and the amount will be refunded once the seller accepts it. Later i found that seller rejected it.
Not sure why. From then, everytime i'm calling the customer care & asking them to escalate, they say that they have escalated to back end team and they will provide a resolution with in 5 days. This process is happening from one month but no one returned to me.
No help from flipkart.