Sir, I Abhishek kumar customer of esteemed Flipkart since 2013 . On 26.04.2022 my account was deactivated automatically from my registered number [protected] I tried so many times to activate it but all in vain . On 29.04.2022 I called the customer care number and the lady told me to re-install the app after deleting the previous one . I deleted it and after some time it was restored but when I opened it I saw someone ordered an apple phone from flipkart to pay a later amount . The person who had given the order is unknown to me because presently I am residing in Calicut Airport and the order was placed in Kolkata . Hence I am requesting the following consideration please.
01. During the whole period from my account deactivated on 26.04.2022 from 29.04.2022 upto 1200 hrs i have not received any SMS, Email on my registered phone that my account is deactivated . i tried so many times on 29.04.2022 to activate the account but it always showed that your account was deactivated till i called customer care .
02. I have to pay flipkart pay later in the month april due on 05.05.2022 but in that account EMI of the above phone is also included which was not purchased by me . Hence it is requested that kindly waive off EMI of apple phone . So I can pay the remaining account. If I will not pay the remaining account then it will affect my CIBIL ranking .
03. I have called customer care 05 times to customer care since 29.04.2022 but till now no action has been done from your side. It clearly shows your company character and behaviour towards customers .
04. I lodged a Cyber crime complaint online on 30.04.2022 (Registered no. [protected]) but till today there was no improvement .
05. According to my conscience it is clear that some insider/mole of the company has done the fraud because I have not received a single sms on the day of deactivation.
Kindly resolve the problem.
06.I am enclosing screen shot of mobile phone to consider the same,
your kind cooperation in this regard shall be highly obliged
Was this information helpful? | 
Post your Comment