[Resolved]  Flipkart — Order Cancellation & Refund process

Address: New Delhi, Delhi

I ordered a a Philips 40" television on the 6 Oct 2014, order number OD[protected], paid through my Citibank Credit Card. After the payment of Rs.27400 was deducted from my credit card the order was cancelled giving no reasons. After numerous complaints on call and emails they placed the order again(DW[protected] with mode of payment as Cash on Delivery on 10 Oct 2014 only to be cancelled on 13 Oct 2014 without any reason. They say I had cancelled the order myself but at the time order was cancelled I was sleeping. Also, I have been following up with them since 10 Oct 2014 to get the order delivered at the correct time and it makes no sense to cancel the order again. Now, to my shock and disbelief I received a mail last evening saying they have initiated the refund after 8 day and the money will reach me by 23 Oct which is again 7 days.