[Resolved]  Flipkart — Order ID:OD[protected]/UV-Exim Cloth Organiser Fabric Foldable Box steel Frame wardrobe storage organiser -5 items

Hi,

This is regarding the Order ID:OD[protected] and the Product is UV-Exim Cloth Organiser Fabric Foldable Box steel Frame wardrobe storage organiser -5 items were not delivered to. I was in Flight landed in Bangalore Airport on 14th AUG when I received call from Delivery Personal Santhosh S stating that I was didn't picked the call. I told him that I just landed in Airport and asked him if he can come tomorrow -15th AUG he said no sir I need to deliver the Product today itself and if not delivered it will be send back to HUB. Then I requested him to handover to security, after some time while I was still on my way he called me again stating that he reached my Apartment and asked me to share the OTP which I had provided.He mentioned in the call that handed over to security. I reached My Apartment and found that my product is not delivered at all. I called him immediately on the EKart number-[protected] and spoke to delivery guy Santosh S and he claimed that he delivered it which is not True. He suggested me to talk to customer support and find out then I called the first call to customer care and found out on their system its showing as Out for Delievry-however in my flipkart app its showing as Delivered.I was told to call after 24 hours and i did called abck on Monday and there was a complaint logged with incident number-IN[protected] and I was told that on 19th I will be getting a call from Backend Team to resolve the issue. I did called on 20th again and was got disconnected by 3 customer support executives after they mentioned that call will be transferred to supervisors.

I am really frustrated and deeply hurt by the service of Flipkart for cheating me and delivering my Product.