[Resolved] Flipkart — order no-0d[protected] faulty tv received.

Rajkumar Yadav123

Jan 2, 2025

Address: FLAT NO 003 TANSEN LOKPURAM SHG SOCIETY,PAWAR NAGAR ROAD NEAR HIRANANDANI MEDOWS

Thomson FA series 106 cm faulty tv received and we come to know when your installation person came for installation.
Sold by Bhumika Highstreet India Pvt Ltd, Ahmedabad.
Need immediate replacement or refund my money.
Rajkumar.
[protected] / [protected]
rajkumar.[protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Jan 7, 2025

Complaint marked as Resolved

Despite many requests, calls and mails i am not getting solution on replacement of my faulty TV from Thomsen as well as Flipkart. Thomsen teams are not replying properly, bad experience with both teams.

Flipkart customer support has been notified about the posted complaint.

Jan 21, 2025

Updated by Rajkumar Yadav123 Technician Mr Shubhas came to my residence on 16th January 25 and checked the tv and he submitted the report from there and today when i called Thomson toll free number, Thomson people are saying that the report has not been submitted .i want a replacement of my tv ASAP and do not want any repairs, i have paid for new tv.

3 to 4 hours i lost every day to get connected with Thomson as well as Flipkart team tollfree number. Very very and dirty support from both team to the customer customers.

Please support.

Feb 14, 2025

Updated by Rajkumar Yadav123 Flipkart delivered faulty tv on December 28th 24, when the technician came for installation, he found that the tv display is half visible with blue and green light.
he didn't install tv and went away saying that company will inspect, and replacement will get done.
after many calls and mails on 16th January Thomson technician (Mr. Shubha's his team leader mob no-[protected]) came, he did the inspection, and he also found out that the tv has display problem, so he said i will submit repot to Flipkart and you will get replacement in 7 working days. after this i got mail from Flipkart that your issue will be resolved by 30th Feb, then when the problem was not solved on 30th, i connected with them and again they gave new date 7th feb but nothing happen again.
Thomson team (mob no-[protected]) is forcing me to get the tv repaired when i denying and said i have paid for new TV then why should i use repaired tv after that this person had stopped responding me even not replying on WhatsApp too.

After that Thomson has stop responding me and not giving me job sheet either denying letter.

Feb 14, 2025

Updated by Rajkumar Yadav123 still issue not resolved.