Flipkart — Order not showing in my order

Address: Flipkart Internet Private Limited, Devarabeesanahalli, Bellandur Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Rd, Bengaluru, Kar

I bought a phone through flipkart motorolla e32s and it was dilevred on 2 may and that phone has some issues so i want replacement through flipkart but product is not even showing in my order .I even have that order shown in e kart their tracking partner but not showing in flipkart.
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