[Resolved]  Flipkart — Paylater deactivation

Dear flipkart,

I am a flipkart plus member and flipkart provided pay later facility on[protected], back then pay later service was provided by idfc first bank flipkart tied up with idfc first bank and flipkart asked customers to complete kyc, i have completed the kyc.

The issue is, this pay later is reflecting in my cibil report as personal loan of rs 60, 000 from idfc first bank actually flipkart provides limit rs.500 only out of rs.60000 so i wanted to close pay later, i contacted flipkart 2-3 times to deactivate, flipkart always says it can’t be deactivated, i contacted idfc first bank twice, even the bank said we can’t close this loan account u will have to contact flipkart for closure.

Flipkart is forcing customers to use pay later and its also reflecting in cibil as personal loan. Can anyone suggest a way to resolve this issue??

Please find below (Attached noc from idfc bank flipkart paylater account screenshot)

Please close immediately this account please report to cibil also.

Regards,

Vijay [protected]
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Aug 5, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2020
Flipkart Customer Care's response
We will revert on it.
 
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