[Resolved] Flipkart — Poor quality product moto g

shmehdi

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear Sir, I had purchased a moto g from your website wide no. OD[protected] dated 19th April 2015. The phone is giving me trouble from day one i m facing following issues:. 1. The phone takes 8- 9 hrs in getting charged fully, although in first few days it usd to get fully charged in about one hour. 2. Its full battery gets exhausted with in 6- 8 hours, which earlier took about 24 hiurs. 3. Phoen gets heated and difficult to hold since it is very hot. Request urgent action for freplacement. Regards shmehdi

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Complaint marked as Resolved

Verified Support

Jun 19, 2015

Flipkart Customer Care's response Spoke to customer on "[protected]" and got to know that he is facing some issues with the device post replacement period. So apologized for the inconvenience and requested him to visit the service center and get it fixed. Customer agreed, So closing the complaint.