[Resolved]  Flipkart — Product delivered wrong

Address: D.no:7-118 anil kumar vasantha nagar katta thadigadapa-521137
Website: flipkart

I ordered infinix mobile on 17/8/2021 but i got mamaearth soaps in 20/8/2021 on the same day i choose return option but till know its pending. i allredy raise the issue in 5times.
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Oct 7, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2021
Flipkart Customer Care's response
Hi,

We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login into your flipkart account.

Your kind understanding is appreciated.
 
2 Comments

Comments

Hi,

Order: OD[protected]

Item: Infinix Hot 10 Play (Aegean Blue, 64 GB)

Hello,

We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

Thanks,
i got this type msg from flipkart. they are not resolve my issue.
I ordered mobile phone not soaps that's way I request raised many more times not response from your side that's way I request raised more time, your issue was resolved, continuous that message shown but they send mail your flipkart account was freezes for the reason of more times replacement request, till date they are not respond my complaint

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