| Address: 501401 | | Website: Flipkart.com |
Respected sir/madam,
It's about order id od[protected] billed as rajesh kumar meena with email id [protected]@live.com. I placed order on 10 august, 2016 and received on 13august2016.
Actually i ordered it (Mobile) for my father as he was getting reimbursement from his department (Lic). But didn't considered that there should be my father name in billing address. And made this mistake... Placed order with my name and got it too : (. When i got my mistake, i tried to customer representative but all in vain as they said me to buy a new phone for new invoice with my father name.
Please i just need to replace rajesh kumar meena with hari narayan meena in invoice.
If it's not possible to change that info in same invoice please approve my return request and perhaps there are two ways to solve it :-
1. Replace my return with same product and send me invoice with my father name hari narayan meena.
2. Refund my money in flipkart wallet after pickup the product. So i can place same order or you place the order in my account ([protected]@live.com) and send the invoice with my father name.
And it will be more trustable from both sides that you send me the same device which i will return. Or it's your choice i[censored] want to send another new device as i haven't inserted sim cards in mobile until now.
If you have better solution please let me know. I will try my best.
Thanks.
Was this information helpful? | 
Post your Comment