[Resolved]  Flipkart — Product Missing and Not Giving Refund

My name is Shaurya Pratap Sisodia. I was once a valuable customer of Flipkart. I also believe it is the best online shopping service. I recently purchased a Crucial Ram ( Order ID - OD[protected] when i opened the packaging the product was missing from the packet and i have applied for a refund but it has been 21 days still i have't received my refund all i am getting is dates and the issue is resolved 1 date before the given time given to me automatically no one talks to me about the problem which is really sad. I have sent my aadhar card and my photos but still no reply from your side. I feel that is the scam you are doing and just giving dates. Seller rejected my refund on ID validation. I have sent the proper ID and I also verified from the chat agent that it is good or not that they approved it that they can see it clearly. I have sent the video link also o[censored]nboxing. That unboxing video can't be seen by you as proof. For you it is easy to say but i lost my 3800 Rs. just for nothing by believing in you.
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Oct 6, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2021
Flipkart Customer Care's response
We will revert on it.
 
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