[Resolved]  Flipkart — Product not received but delivery status is delivered

On 4th June 2021 i ordered a Realme buds 2 wired headset and I paid it via paytm wallet (599 rs), on 7th June I got message that the item was out for delivery and on 11:25AM I got a missed call from delivery boy that time I was not able to pick up the call because I was in tuition and on11:28 AM I got a message that your item was delivered but neither I received the item nor my family . I was shocked because it was my first online payment that I collected to buy the earphone .
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Aug 13, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2021
Flipkart Customer Care's response
Hi,

Order ID: OD[protected]

We are sorry for the issue caused. As per the update from the team, we would like to inform you that the seller has initiated the refund of Rs. 599/- on 11 Jun 21 and the amount will be credited to your Wallet within 1 Business Days from the date of initiation.
 
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