[Resolved]  Flipkart — product was differ from the description

Address:7/563_1 sathy main road, nehru nagar, punjai puliyampatti-638459, 638459

I was order the dslr lens, they will mentioned that has auto focus, but the auto focus has not working in the lens, I would like to refund my money back, but they will only offer replacement of the same product not refund or exchange the item, this is very disappointing to buy a product in flipkart, they will not mentioned the description auto focus is not work in particular dslrs blindly say auto focus lens only
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 15, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2019
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46793
    Pending
    0
    Resolved
    25454
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information